|
Next Level Custom Rods
Warranty Information
4702 Cornus Dr. Wilmington, NC 28412
910-540-0570
I guarantee your complete satisfaction! If you are not satisfied with the workmanship
of your custom rod, return it and I will re-wrap it. If you are still not satisfied, I will refund your
entire amount paid.
ISSUES COVERED BY WARRANTY
All my custom fishing rods come with a 1-Year Limited Warranty. This warranty covers craftsmanship
defects. Problems with finish, wraps, guides, handles and reel seats becoming loose or disengaging from
the blank are covered and will be repaired at no cost if the cause is determined to be other than abuse,
neglect or misuse of the rod.
ISSUES NOT COVERED BY WARRANTY
All problems, breaks or failures relating to the blank itself are subject to the rod manufacturer’s
warranty. If the rod blank is found faulty by the rod manufacturer and a replacement blank is provided under
warranty, I will re-construct your rod on the new blank at one-third to one-half the original price, depending
on the rod model.
Any damage to guides or other components through abuse are not covered under warranty, but can be
repaired at a reasonable rate. Weathering or corrosion of components such as reel seat hardware or guides
is not covered under warranty. Proper care and maintance will help prevent damage to your custom rod.
***Used rods or rods sold at discount or sale prices carry a 90 day warranty.
ROD BLANK MANUFACTURE'S WARRANTY
If your rod blank or components come with a manufacturer’s warranty, a written copy of the
warranty along with any documentation need to take advantage of that warranty in event of a failure will
be provided at your request. I cannot be held accountable for manufacturer defects in rod blanks or components,
but can and will help you in requesting a warranty replacement from the manufacturer.
|